Frequently Asked Questions

FAQs for Brand Supporters & Customers

Yes. Rec Roots, LLC is a licensed cannabis cultivator and distributor. We are licensed and governed by New York State Office of Cannabis Management and all other applicable state and federal laws.

License # OCM-AUCC-22-000158

Our full list of available products can be found on our website by visiting www.recrootsny.com/shop 

We offer a wide selection of different cannabis product formats. Our offerings include: Whole flower, prerolls (made from bud), Ground flower, Vapes, Gummies, Chocolates and Concentrates.

Our product selection is always expanding based on your feedback, so be sure to check back frequently for product updates and launches!

Our internal production processes include detailed Good Manufacturing Practices and rigorous quality controls to ensure the cleanest, highest quality cannabis products in the market.

Every product we sell in the market has been analyzed and tested by a state licensed, independent third party laboratory for aerobic bacteria, yeast, mold, heavy metals, pesticides, and other harmful substances.

To view independent, third party, product lab results, visit our Certificates of Analysis portal, found here.

You can purchase Rec Roots cannabis products at several licensed retail locations throughout New York State.

Use our Interactive Retail Location Map to find a licensed retail store near you!

We are constantly adding new retail partners, so be sure to check back regularly for new stores in your region!

Our founding team has been together since Day 1. With most of us coming from the legacy market, we've been able to transfer those skills to the newly regulated market here in New York state.

As one of the only Social Equity cultivators in the state, our founding team is made up of Legacy operators, Casualties of the war on cannabis, Black Entrepreneurs, Military Veteran and Women Entrepreneurs.

Operating in an industry that is so tightly regulated with so many added compliance and other hidden costs, the road to getting here has been a challenge to say the least. But because of the support and loyalty of people like you, we are here today.

Check out our full origin story and some original behind the scenes content here

You can reach our sales team directly at sales@recrootsny.com or call us at 607-873-7200

FAQs for Licensed Retailers and Distributors

Pre-Order Questions

Yes. Rec Roots, LLC is a licensed cannabis cultivator and distributor. We are licensed and governed by New York State Office of Cannabis Management and all other applicable state and federal laws.

License # OCM-AUCC-22-000158

No, we do not currently have any MOQs in place. While this is subject to change, our goal is to make partnering with us as seamless and beneficial to you as possible. Whatever friction points we can eliminate for you, we will.

We would love the opportunity to grab some lunch and give you a tour of our facility. We've found this to be the best way to see what we're all about!

Send us a quick message to info@recrootsny.com and we'll get it scheduled! You can also learn more about our company and history by visiting our About us page

Absolutely!

We can get samples of any product SKU delivered to your store within 7 business days!

Simply reach out to sales@recrootsny.com with "Sample Request" in the Subject line and let us know which SKUs you would like samples of.

We want to make doing business with us the easiest part of operating yours, and are willing to do whatever we can to make that happen.

All newly onboarded retail partners are setup with Payment due on delivery / COD accounts. We are able to offer net 30 terms to qualified retail partners upon request. Ask our sales team for more details at sales@recrootsny.com

You can reach our sales team directly at sales@recrootsny.com or call us at 607-873-7200

Placing an Order

As a licensed cultivator and distributor, New York state law allows us to sell ONLY to licensed retailers and fellow distributors/producers. To place an order, you must hold a valid license for one of the above mentioned operations, issued by New York State Office of Cannabis Management.

For your convenience, we have several different options for placing wholesale orders.

Option 1: visit www.recrootsny.com/shop and place your order directly through our website. (Payment process is handled separately, offline)

Option 2: Fill out this order form/product menu and send back to sales@recrootsny.com

Option 3: Call or email us directly at 607-873-7200 or sales@recrootsny.com and a member of our sales team will walk through the order and payment process with you step by step.

Option 4: (COMING SOON) You can place an order directly through our trusted partner Leaflink. Learn more by visiting www.leaflink.com

We accept several forms of payment for wholesale orders.

Payment Option 1: Bank Wire / ACH Payment

Payment Option 2: Business / Certified Check

Make checks payable to:

Rec Roots, LLC
1060 Magee Street
Elmira, New York 14901


Payment Option 3: (COMING SOON)
Leaflink direct

You can reach our sales team directly at sales@recrootsny.com or call us at 607-873-7200

Post Order

Our production and distribution facility is conveniently located in the heart of New York's Southern Tier. Our facility is perfectly located in the center of the state, where roughly 95% of the state population is within 3 hours.

Orders will be delivered within 10 business days of confirmation for all product SKUs in current inventory.